International Ordering

• Updates to our International Shipping Policy (November 10, 2020)

Fulfillment of all international orders is handled by our trusted cross-border partner, Zonos. Orders placed from outside the United States will be packed and shipped from Marco Pinball's warehouse in Lexington, South Carolina, but Zonos will manage billing, quotes, and customs declarations at no extra charge to you.

Of course, all our international customers will still receive the same top-notch, personal customer service and support directly from the Marco Pinball team.

Placing an International Order:

1) Add items to Shopping Cart.

2) At checkout, scroll to bottom of screen and select "Outside US Checkout".

3) Complete your purchase with Zonos iGlobal secure checkout, which displays prices in your local currency, offers multiple shipping methods with delivery time estimates, and provides options to pre-pay duties and taxes*.

*Canadian Customers: Please be advised that any order exceeding USD$250 will not be eligible for Delivery Duty Unpaid (DDU) shipping. Expedited shipping through FedEx International Economy or Priority may incur additional duties and taxes. For further inquiries, contact [email protected].

International Returns/Exchanges:

Customers are responsible for shipping costs when returning an international order and will be subject to a restocking fee.

Replacements, exchanges, incorrect orders, etc. will be determined on a case-by-case basis at our discretion. Please reach out to [email protected] for any issues with your order.

Duties & VAT:

Marco Pinball complies with all international trade regulations and will always prepare documents for export that are precise and true.

For more information on import taxes:
• Exemption threshold for imported goods
• Import tax rates by country