Help Center

The Help Center is designed to help you use our online store and learn a little more about Marco Specialties . You can browse the topics below for answers to some commonly asked questions and view our policies online.
Contact Us
  » Email Us
  » Physical address
  » How do I contact you?
Order Status
  » How do I cancel an order?
  » My order never arrived, what do I do?
  » How do I correct an error on my order?
  » How do I check the status of my order?
Ordering
  » How do I order?
  » Is the ordering process secure?
  » What guarantees do you have?
  » What payment methods do you accept?
  » Can I track my order online?
  » What about taxes?
  » How can I remove an item?
  » How do I add items to my cart?
  » How do I check out?
Payment Options
  » What are my payment options?
  » Can I have multiple billing addresses?
  » When will my credit card be charged?
Registration
  » How do I update personal information?
  » Can I place orders without registering?
  » What are the benefits of registration?
  » I forgot my password, what do I do?
Return Policies
  » What is your return policy?
  » What is the return processing time?
Shipping Information
  » When will I receive my order?
  » How are shipping rates calculated?
  » What shipping methods do you offer?
  » What is a default shipping address?
  » Where will my package ship from?
  » Is my package insured?
  » How do I change my shipping address?
  » International Shipping
  » Can I expedite a shipment?
  » Can I have multiple shipping addresses?
Terms of Use
  » Copyright
Your Privacy
  » Details of our Privacy Policy
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